Return & Refund Policy

Fruit of The Loom® guarantees total customer satisfaction with the items you purchase from Fruitdirect.com.my. If you are not completely satisfied with your online purchase, you may return any item that is in the original condition that it was received from Fruitdirect.com.my – unused, unwashed and accompanied by original packaging, including tags. If the goods/products has been used or damaged by the customer, there will not be any refund.

You may return items purchased from Fruitdirect.com.my within 7 days of the original order date. We only accept returns for items purchased from Fruitdirect.com.my. You are responsible for the cost of returns.  Fruitdirect.com.my will not be responsible if your shipment is lost during the return transit.

Please allow 30 business days for us to process your return and 1 to 2 billing cycles for the returns credit to show up on your bank statement.

If you have any questions about returning an item, please contact our Customer Service Team at : -

Mobile : +6012-237 5678

or

Email : enquiries@fotl-asia.com